TIPS TO STAND OUT FROM THE CROWD:

• Trust is at the forefront of your care service
• Evidenced by tailored care plans, clearly communicated to residents, family members and attorneys
• Clearly demonstrated personal care starting as soon as you walk through the front door highlighting empathy, kindness and respect
• Your care rating and inspection report show the public your care services first hand
• Regularly evaluate and improve your care services based on feedback and outcomes
• Invest in staff training and innovation with career plans and continuous innovation
• Leverage technology creating team champions to take your staff on the journey with you
• Ensure your care home contracts are clear and transparent
• A positive staff culture and environment will speak for itself
• Does your website and PR clearly present your care service?
• With an increasing number of care placements found online your website and extended social media channels have become your shop window
• Celebrate positive feedback, promote your teams, use testimonials and reviews to enhance the credibility of your care home service
• Build your care home reputation through community engagement
• Benchmark your performance and adapt

Establishing a reputation as the care provider of choice fosters trust, loyalty, increased occupancy from referrals and long-term sustainability

Working with Chandler & Co will give you access to some of the most competitive funding available in the market.

Are you looking to refinance, acquire a care home, carry out an extension, refurbishment or buy equipment?  As independent specialist care home brokers we have a wealth of experience to access the finance support that you need to continue your care sector journey.

If you would like an informal discussion about your requirements or more details on how our tailored service can help your business please call 01622 817484 or fill in the contact form below.